Frequently Asked Questions
Can’t find the information that you need on another part of our site? Here are the answers to some frequently asked questions about our practice!
Do you accept insurance?
Most insurance companies cover physical therapy treatment. Our office can confirm your coverage. We are Medicare certified and consider Assignment on a case by case basis. Unfortunately, we are not members of any managed care networks. Accepting managed care contracts force a physical therapy practice to concentrate on patient volume. We are committed to quality. Unfortunately quality and volume are usually mutually exclusive, therefore the practice does not participate directly in any HMO’s. However, most patients have an out-of-network option which will cover a significant portion of the cost. We will confirm your insurance coverage prior to your first visit and inform you about your particular policy.
What makes your office different from other PT practices?
We believe in quality physical therapy. To live up to this standard it requires the experience and skills of a licensed physical therapist. Therefore, we don’t use assistants or have the PT simultaneously see multiple patients. Our clinicians are very experienced (usually at least 5 years of clinical experience and/or an advanced degree), exclusively treat each patient for 45 minutes, and you are one-to-one with the physical therapist throughout the rehabilitation process. In addition, my office emphasizes sophisticated hands on treatment techniques, followed by prescriptive therapeutic exercises, movement re-education,and strength training. We promote patient education and home exercise programs as an adjunct to the patient’s office visit to speed recovery and prevent a relapse. I believe the preceding approach results in the highest level of patient rehabilitation and satisfaction. We also stay in very close contact with your referring doctor and generate an Initial Evaluation, Progress and Discharge Report to keep them informed about your status.
How do you get new patients?
The majority of new patients come through former patients referring their family, friends, and co-workers. We also see new patients referred by doctors familiar with our practice and supporters of our approach to rehabilitation.
Who is Eveline Erni, PT, MS, CCTT?
Ms. Erni received her physical therapy degree in 1984 from The University Hospital in Zurich, Switzerland. In 1986, Ms. Erni completed the Laban/Bartenieff certificate program in movement analysis and in 1993 received a Masters in Movement Sciences from Columbia University. Ms. Erni is a clinical instructor and adjunct lecturer at the New York University College of Dentistry on orofacial pain and TMD. In 2004, Ms. Erni lectured to Columbia University’s Doctoral Physical Therapy students on the topic of orofacial pain and TMD. Ms. Erni is considered to be a Master Clinician by Columbia University. In 1990 Ms. Erni established a private practice in Manhattan, New York. Ms. Erni’s practice philosophy is to treat each patient individually, one-to-one with a physical therapist. As a result, each patient is seen for 45 minutes by a physical therapist who custom tailors, executes, and modifies the treatment protocol. From a solo practice it has grown to include 3 full time physical therapists with advanced degrees and/or extensive clinical experience. Ms. Erni’s physical therapy practice has been a member of The Hospital for Special Surgery’s Rehabilitation Network since 1995, one of New York’s premiere surgical orthopedic hospitals. As of 2009 Ms. Erni had 27 years of clinical experience.